Halosync Receptionist Book a demo
For HVAC · Plumbing · Electrical

Your phones, answered.
Your jobs, booked.

Contractors miss 27–74% of their calls, and a missed call is a ~$1,200 job walking to the next name on Google. HaloSync Receptionist answers your line 24/7, books real appointments while the caller is still on the phone, texts them a confirmation — and wakes you up when it's a real emergency.

Try the booking demo Book a real demo

First week free. No new hardware — your number stays, calls just get answered.

24/7
Every call answered
nights, weekends, on-the-tools
~$1,200
Average job saved
per call that used to ring out
0
Double-bookings
guaranteed at the database, not hoped for
10 min
To go live
call forwarding is the whole install
How it works

Nothing to install. Forwarding your number is the whole setup.

01

Forward your line

Set conditional forwarding on your existing business number. Miss a call, we catch it. Your number never changes.

02

It answers & books

The receptionist knows your services, prices, hours and drive times. It offers real open slots and books while the caller is on the line.

03

Customer gets a text

Instant confirmation with a one-tap link to change or cancel — which quietly kills half your admin calls.

04

You get the digest

7 AM WhatsApp summary: yesterday's calls, today's run, anything waiting on your OK. Emergencies don't wait for 7 AM — those wake you.

Try it yourself

Book a job the way your customer would.

Pick a time below, hit book, then step through everything that fires afterwards. The openings you see are calculated with the same rules the live product uses — real business hours, real drive-time buffers, real minimum notice.

Windsor Comfort Heating & Cooling — booking demo STEP 1 OF 2 · CHOOSE

What do you need?

Which day?

Open times

Pick a time to continue.

This is a simulation — no texts are sent and nothing is stored. Book a real demo to call the line and hear it answer.

The full workflow

One week inside a two-truck HVAC company.

This is the whole product, end to end — every step below is something the receptionist did on its own, and every text shown is the real message it sends.

Monday · 2:14 AM

A furnace dies at -18°C

Priya calls in a panic. The receptionist recognises this matches the owner's own emergency rules — no heat in a cold snap — and wakes Mike on WhatsApp with her number and the facts. He's on the phone with her in four minutes; the job is first on Monday's run. A competitor's voicemail would have had this customer by 2:20.

system: owner-defined emergency triage → instant alert
Tuesday · 10:30 AM

Mike's on a roof. His phone rings anyway.

Dave wants a tune-up "sometime this week". The receptionist checks the real calendar — drive-time buffers included — offers three actual openings, and books Thursday 9 AM before Dave hangs up. Dave's phone buzzes with a confirmation and a change-or-cancel link. Mike never came down the ladder.

system: live slot search → booked mid-call → SMS confirmation
Wednesday · 6:10 PM

Dave's plans change. Nobody calls the office.

He taps the link in his text, sees Thursday 9 AM, picks Friday 10 AM instead. The calendar moves, Google Calendar moves with it, and both sides get the updated text. That's a reschedule with zero phone calls — the link quietly kills half of a receptionist's usual workload.

system: tokenized self-serve reschedule → two-way calendar sync
Thursday · 7:00 AM

The digest lands with the coffee

Yesterday: 6 calls, 3 booked, 2 didn't book (follow-ups already scheduled), today's run listed in order. One thing waits on Mike: a caller asked for the $149 tune-up at $99 — under his $129 floor, so nothing was promised. He taps Decline. The agent never spends his money without that tap.

system: morning digest → tier-3 money guardrail → one-tap decision
Friday · 9:00 AM

Tuesday's "just asking" caller comes back

Tom called Tuesday about pricing and drifted off. He got a "sorry we missed you" text the same day, and this morning the three-day check-in: "Still need a hand?" He replies, and the tune-up he almost took elsewhere lands on next week's calendar. That's a recovered job the old voicemail would have lost silently.

system: missed-call text-back → 3-day follow-up
Saturday · all day

The recital stays sacred

Mike blocked Saturday afternoon in his own Google Calendar weeks ago. The receptionist sees it and simply never offers those hours — callers get Monday instead. His personal calendar is a hard wall, not a suggestion.

system: Google Calendar block → bookings impossible over it
Features

A receptionist that knows the trades.

Not a generic answering bot — it books like your best office manager would.

Books on the call

Offers up to three real openings and locks one in before the caller hangs up — no "we'll call you back", no phone tag.

Zero double-booking

Overlap is rejected by the database itself — drive-time buffers included. Two callers can race for the same slot; exactly one wins.

Wakes you for real emergencies

You define what an emergency means for your trade — no heat at -20, a gas smell, a CO alarm. Those alert your phone instantly, 2 AM included.

Money guardrails

Set your price floors once. The agent quotes inside them freely — anything below waits for one tap from you. It never commits your money on its own.

Google Calendar, both ways

Connect it once and jobs land on your real calendar — while the block you put in for your kid's recital stops bookings here. No second calendar to babysit.

Missed-call text-back

Anyone who doesn't book gets an instant "sorry we missed you" text — and a check-in three days later. Cold leads warm themselves back up.

Self-serve reschedule

Every confirmation carries a tokenized link — customers move or cancel jobs themselves on one page, and you both get texted the change.

Every call on record

Full transcripts, tagged by outcome — booked, lost, emergency, question. Your call history becomes data you can actually act on.

Runs itself from WhatsApp

Digest, alerts, approvals — your whole office in the app you already live in. "Raise tune-ups to $189" is a message, not a settings page.

What you actually see

Your morning, with a receptionist on staff.

! Approval · one tap

Caller wants the $149 tune-up for $99 — that's under your $129 floor, so nothing's been promised. Approve it?

✓ Approve✕ Decline

Tapped twice from a bouncing truck? It still only happens once.

Tier-3 guardrail — the agent parks anything past your floors and waits for you.
S Your customer's phone
Windsor Comfort: you're booked for Furnace tune-up on Tue Jul 28 at 9:00 AM. Change or cancel: halosyncs.com/r/x8K2…
Sorry we missed you — this is Windsor Comfort. Reply here with what you need and we'll get you booked.
Plain texts that read like a person — with the self-serve link that kills the callback queue.
Why it exists

The six ways trades businesses bleed jobs.

Each one crossed out below is a real failure mode of running the office from the driver's seat — and what happens to it once the receptionist is on staff.

27–74% of calls ring out

Every call answered, 24/7

On the tools, after hours, Sunday dinner — the line is covered. A missed call is ~$1,200 walking to the next name on Google.

"I'll call you back to book"

Booked before they hang up

Phone tag loses warm callers. The receptionist offers real openings and locks one in on the first call, every time.

Two trucks, one 9 AM slot

Double-booking is impossible

Overlaps are rejected by the database itself, drive-time included. Not "rare" — impossible, even when two callers race for the same slot.

2 AM emergency → voicemail

Real emergencies wake you

You define what counts — no heat in a cold snap, gas smell, CO alarm. Those reach your phone in seconds. Everything else books itself politely.

Quotes that quietly slip

Your floors, enforced in code

The agent can't discount below your floor or promise refunds — those park until you tap Approve. It's a rule in the software, not a polite request to an AI.

Evenings lost to admin

The office runs from WhatsApp

Morning digest, instant alerts, one-tap approvals, customers rescheduling themselves. The paperwork evening shrinks to a glance at breakfast.

Built for the trades

It speaks furnace, drain and breaker panel.

Technician servicing a wall-mounted air-conditioning unit
HVAC

Heating & cooling

No-heat triage in winter, no-cool in summer, tune-ups filling the shoulder seasons.

Plumbing wrenches and fittings laid out on drawings
Plumbing

Plumbing & drains

Burst-pipe emergencies straight to your phone; drain calls booked with the drive time they really take.

Electrician working in a breaker panel
Electrical

Electrical

Panel upgrades quoted inside your floors, sparking-outlet calls flagged urgent, inspections on the calendar.

Other home services — appliance repair, garage doors, locksmiths — work the same way. Ask us on the demo.

Pricing

Cheaper than one missed job. Every month.

Flat monthly price. No per-minute metering, no setup fee, no contracts.

Solo

$299/mo
One truck, one line — every call caught.
  • 24/7 answering & live booking
  • SMS confirmations + self-serve reschedule
  • Emergency wake-up alerts
  • Missed-call text-back
  • Morning WhatsApp digest
Start free week
MOST POPULAR

Crew

$399/mo
2–3 techs on the road, one calendar that holds.
  • Everything in Solo
  • Google Calendar two-way sync
  • Price floors & one-tap approvals
  • 3-day follow-up on unbooked callers
  • Drive-time buffers between jobs
Start free week

Fleet

$499/mo
Bigger crews, more lines, more calls.
  • Everything in Crew
  • Multiple lines & higher call volume
  • Priority onboarding — live in a day
  • Call outcome reporting
  • Direct line to us on WhatsApp
Start free week

First week free — your opening experience is a digest filling with calls you'd have lost. Cancel any time.

Book a demo

Hear it answer.
The demo is the product.

Leave your details and we'll set you up with the demo line — call it like a customer would, watch it book a real slot, get the text yourself.

01Call the demo line. Try to trip it up — vague requests, emergencies, "how much roughly?"
0215-minute setup call. The agent interviews you — services, prices, what counts as an emergency.
03Forward your number. That's the install. First week free.

FAQ

Fair questions.

No. You keep your number and your phones. You set conditional call forwarding with your carrier — if you don't answer, the receptionist does. Turn it off any time by removing the forward.

It doesn't bluff. When it isn't confident about what the caller needs, it takes their details, tells them you'll call back, and flags the call for you. Emergencies are never guessed at — anything matching your emergency rules alerts you immediately.

Only inside the floors you set. Quotes at or above your floor happen freely and you're told after. Anything below the floor — discounts, refunds, commitments — is parked until you tap Approve on your phone. That rule is enforced in the software itself, not by asking the AI nicely.

Yes — it discloses that it's the business's AI assistant, which is required in a growing set of jurisdictions and, honestly, builds more trust than pretending. Callers mostly care that a real appointment gets booked on the first call.

Call records, bookings, and customer details are stored encrypted in Canada (ca-central-1), with per-business isolation enforced at the database layer. Your data is never shared across businesses and never used to train anything.

No. Flat monthly price, first week free, cancel whenever. If it isn't catching jobs you'd have lost, it should be easy to leave — that's the bet we're making.